Continental Wire Products

OUR HISTORY

 

Survival Hardware P/L was formed on the 9th of July 2002

 

The company is divided into two, with a retail division and a manufacturing division. The retail divisions focuses on the sales and distribution of all hardware and related product. The manufacturing focuses on production of wire related product i.e. wire nails, diamond mesh and brick force.   

 

The company is run by a young and dynamic team who are forward thinking and accommodating.

 

The company offers a wide range of Hardware products to both commercial and individuals with emphasis being on providing personalized attention to detail for every need no-matter how small or big.

 

Since its inception Survival Hardware has provided, first class services within the SADC Region to donor agencies and Non – Governmental Organizations which include the European Union Commission, DFID,CARE ZIMBABWE,WELTHUNGERHILFE, HELP GERMANY, UNICEF, GOAL ZIMBABWE and the RED CROSS SOCIETY.

 

Survival Hardware’s strategy, is to diversify its client base to include government agencies, parastatals and community based organizations.

 

OUR VISION

 

To provide first class wire products ,hardware , industrial products , service and earn a position of leadership in the market.

 

OUR MISSION

 

To provide excellent customer driven , highly rated and innovative solutions in industrial , hardware and wire related products.

 

 

CORE VALUES

 

We pledge:-

           To conduct our business in an ethical , transparent professional manner.

           To promote community driven technology innovations.

          To be responsible to environmental concerts.

           To be a socially responsible corporate citizen.

 

 

 

CLIENT CARE

 

Survival Hardware P/L clients play an integral part in our business.  We appreciate and look forward to any suggestions you may have both positive and constructive criticism is treated with the utmost confidentiality and responded to efficiently and timeously.  The senior managers will meet our valued clients and discuss any complaints or suggestions you may offer.

 

As a company, we are striving to meet our client’s needs timeously and effectively.  To this end, we are developing each area of our firm to be able to effect only the best service.

 

SERVICE EVALUATION

 

As the company values your feedback, we would like our clients to evaluate our performance continually.

 

We encourage open and frank feedback as this will help us to continue providing you with the best service and client care. Every suggestion will be treated confidentiality.

 

OUR COMMITMENT

 

We are committed to offering excellent service and client care in all that we do.

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TRADE REFERENCE

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Survival Hardware has a broad client base in almost all sectors of the economy i.e. mining, agricultural, we are suppliers to:-

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